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Mark Stone
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Summary |
Mark has more than 20 years’ experience as a learning and development professional. He has worked as trainer, consultant, teacher, researcher and author. For the last five years he has been the training lead at CSW, a medium-sized software house designing and delivering large-scale healthcare and publishing training programmes. Mark is particularly interested in helping organisations develop and implement learning and development strategies to support their strategic business goals. |
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Core Competences: |
Training:
- Delivery
- Materials design and development
- Programme design and delivery
- Project management
- Environment design and development
- Team leadership
Other:
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Domain experience:
- Health and social care
- IT/Software
- Publishing
- Education
- Pharmaceuticals
- Automotive
- Newspapers/advertising
- Oil
- Shipping
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Recent accomplishments: |
- Successfully delivered 10 major training programmes over last five years for clients including BT Health, Connecting for Health & Wales Informing Healthcare
- Developed modular training materials for more than 30 training courses meeting all client requirements
- Designed and developed complex managed training environments, supporting up to 200 simultaneous end-users
- Established new training department, defining standards, processes and skills to full ISO 9001:2000 compliance
- Environment design and development
- Initiated and attained IITT accreditation for training department with 100% conformance at first inspection
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Employment History: |
- 2008 – present: Associate, RivCom Services Ltd. Focus on using learning and development to support strategic business goals.
- 2004 – 2008: Knowledge Transfer Team Lead, CSW Group Ltd. Responsible for managing and delivering training programmes and supporting services to support CSW’s products, primarily in health and social care and publishing.
- 2001 – 2004: Consultant, RivCom Ltd. Responsible for development of process definitions, procedure guides and training materials, both for in-house use and for corporate clients.
- 1996 – 2000: Teacher, St Clare’s, Oxford Teacher, resource teacher, Assistant Director of Studies, teacher-trainer & IT teacher at an International College in Oxford.
- Co-ordinator of the Learning Independence SIG at IATEFL (International Association of Teachers of English as a Foreign Language), author of a successful teachers’ resource book, regular contributor to teaching journals and magazines, teacher-trainer, workshop facilitator and presenter.
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Education: |
- Triple TAP-certified, (Training Design and Development; Delivery; Facilitation)
- ISEB Foundation Certificates in Project Management; Business Analysis; IT-Enabled Business Change
- RSA/Cambridge Diploma TEFLA; RSA/Cambridge Certificate TEFLA
- MIITT (Member of the Institute of IT Training)
- MBCS (Member of the British Computer Society)
- MA Interactive Multimedia, London College of Communication, University of the Arts, London, 2001
- BA (Hons) English Language and Literature, Manchester University, 1984
- UKCHIP Level 3 (UK Council for Health Informatics Professions)
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