- Customer Objective: The Los Angeles Times wishes to develop a
service oriented architecture which will enable its advertisement booking
and production systems to communicate with each other via XML
messages which are based on the industry-standard AdsML Framework.
They have asked RivCom to ensure that the LA Times developers make
best use of AdsML and do so in as efficient a manner as possible.
- RivCom Services Provided: RivCom is providing targeted consulting
services, including: developing "mappings" between internal information models and the AdsML messages; assisting in the selection and codification of the
controlled vocabularies used in those messages; developing a reference
schema to validate the messages; and facilitating orientation sessions for
both managers and technical personnel.
- Result: As of this writing (September 2006) this project is ongoing.
AdsML Consortium/Associated Newspapers |
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- Customer Objective: The AdsML consortium of news and media
publishers wants to increase profitability through the creation of a
suite of XML-based standards to support all processes in the
development and publication of advertising materials.
- RivCom Services Provided: RivCom was commissioned by
Associated Newspapers and the AdsML Consortium to provide a Project
Office to coordinate all aspects of the consortium's activities, and since
2003 has chaired the Technical Working Group responsible for developing the standards.
- Result: In this ongoing project, the initial suite of standards and best practices has been
published. While work continues on the next set of standards, RivCom is providing
implementation support to organisations that wish to be early adopters of AdsML.
International Press Telecommunications Council |
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- Customer Objective: This global consortium of major news agencies,
newspaper publishers, news distributors and vendors wanted to enable
process improvement through the development of an XML-based standard to
represent and manage news throughout its lifecycle, including production,
interchange, and consumer use.
- RivCom Services Provided: RivCom was commissioned to act as editor of the
standard and coordinated the technical work that led to the release of NewsML
in 2000. Since early 2005 we have provided consultancy support to the
development of the IPTC News Architecture, a comprehensive development
framework which underpins all of the IPTCs standards development efforts,
including NewsML 2.
- Result: The NewsML standard was successfully released on time and budget,
and is now being adopted world-wide by Reuters and most key organisations
in the sector.
- Customer Objective: Maintain competitive advantage and reach new
markets by utilising new internet technologies to enhance the development
and dissemination of information products.
- RivCom Services Provided: Working closely with the internal
development team, RivCom analysed processes involved in developing
information products across the business and developed an improved
systems architecture.
- Result: RivCom's process analysis and high-level systems architecture served as the basis
for the subsequent development plan, which included new IT systems to support the
development and dissemination of information products.
- Customer Objective: Standardise global business processes to realise greater efficiency and
simplicity, enhance the employee working and customer buying experiences, and gain potential
savings of $500 million.
- RivCom Services Provided: RivCom developed:
- the strategic process model, data model and framework that integrates all process
improvement projects
- the infrastructure that supports the capture, definition and publication of business
processes.
In addition, RivCom ensured the quality and consistency of terminology within and between
projects, and published the work associated with all projects in a single, integrated and interactive
intranet environment.
- Result: The infrastructure and models developed by RivCom are in place and Shell has made a
strategic decision to use them as the foundation of a global streamlining initiative which is now
underway.
- Customer Objective: Develop a workflow solution that increases
efficiency, quality and controlin the processes relating to the development
of brands for new products.
- RivCom Services Provided: RivCom:
- defined the "as is" and "to be" processes involved in developing brands
- developed the technical specification for a workflow management solution to support the "to be" processes
- selected and managed the vendor who built the solution
- provided training to enable a successful implementation.
- Result: A new workflow solution was implemented and successfully launched on time and
budget.
Motorola Technical Education and Documentation Departments |
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- Customer Objective: Increase service customisation and customer value by
leveraging new technologies and harmonising processes across four dispersed departments.
- RivCom Services Provided: Working closely with the staff charged with
developing a unified technical solution, RivCom analysed existing processes
and developed requirements, system specifications and business case reports
enabling the department to determine strategic direction.
- Result: A strategic direction for harmonising processes via the introduction of XML-based solutions
for content development and delivery was agreed upon.
- Customer Objective: Streamline operations and provide consistent
guidance to all staff levels through the development of a comprehensive
set of processes and procedures covering all aspects of the business.
- RivCom Services Provided: RivCom developed an XML application
to enable simultaneous production of printed and interactive electronic
versions of business activity models and procedure guides.
- Result: Logica is using this application to publish and update materials, thereby providing easy access and control of process documentation to world-wide staff via the company
intranet.
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